Questions about an order, a size, a custom piece or a wholesale request? Write to us and you’ll hear back within one business day.
Email us
The fastest way to reach us is hello@analogpic.com — we read every message.
To help us answer in one go, please include:
- Your order number, if your message is about an existing order
- The product name and size you’re asking about
- A photo, if an item arrived damaged or incorrect
Before you write
These pages answer most of what we get asked:
- Shipping & Delivery — production times, delivery estimates, tracking, customs
- Returns & Refunds — damaged items, wrong sizes, lost packages
- Your orders — check the status of an order you already placed
Wholesale and licensing
Interested in stocking AnalogPic in your shop, or licensing a design for a project? Send us the details at hello@analogpic.com and we’ll get back to you with pricing and lead times.
Response times
We reply within one business day, Monday to Friday. Messages that arrive over the weekend are answered on Monday. We’re based in Buenos Aires, Argentina (UTC−3).
